SSS

Siparişiniz, özenle hazırlanarak 1-2 iş günü içerisinde kargoya teslim edilir. Cuma günü saat 13:00'ten sonra veya hafta sonu verilen siparişler, takip eden ilk iş gününde yola çıkar. Anılarınızın size en kısa sürede ulaşması için sabırsızlanıyoruz!

Türkiye'nin her yerine Yurtiçi Kargo ile gönderim sağlıyoruz. Kargoya verildikten sonra siparişiniz, teslimat adresinize bağlı olarak genellikle 1-3 iş günü içerisinde size ulaşır.

Siparişiniz kargoya verildiğinde, size takip numaranızı içeren bir e-posta ve SMS gönderilecektir. Bu numara ile kargonuzun durumunu kolayca takip edebilirsiniz.

At Toyo prioritise organic and eco-friendly materials, working closely with trusted suppliers who share our commitment to sustainability. Our team conducts thorough assessments to ensure the materials meet the highest safety and quality standards, providing your little ones with the best and safest products possible.

At Toyo, we make every effort to accurately represent the colours of our products in our photos. However, please note that colours may vary slightly due to different display settings and lighting conditions. We recommend referring to the product descriptions and details for additional information about the colour and material of the items. If you have any specific colour-related queries, our customer support team is always available to assist you. Your satisfaction is our priority, and we strive to provide you with the best shopping experience possible.

At Toyo, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. Please refer to our 'Returns & Exchanges' page to know more!

We apologize for any inconvenience caused. If your item arrived damaged, please contact our customer support team immediately or call our toll-free helpline. Our dedicated representatives will guide you through the process of filing a damage claim and assist you in obtaining a replacement or refund as quickly as possible. To expedite the process, please provide photos of the damaged item and the packaging. Rest assured, we will do our best to resolve the issue and ensure your satisfaction with our products and services. Your feedback is invaluable in helping us improve our processes and maintain the highest standards of quality.

At Toyo, we currently do not offer Cash on Delivery (COD) as a payment option. However, we provide a secure and convenient online payment system that includes various payment methods, such as credit/debit cards, PayPal, and other digital payment options, ensuring a seamless shopping experience for our valued customers. Our priority is to offer efficient and reliable services, and we continuously strive to enhance your satisfaction with every aspect of your shopping journey.

Absolutely! At Toyo, we proudly offer Afterpay as a payment option for customers in California and various other regions. With Afterpay, you can shop now and pay for your purchase in four interest-free installments, making your shopping experience even more convenient and flexible. Simply select Afterpay at checkout, and you'll be able to enjoy your desired products while spreading the payments over time.